Audi A5 FAI Rack End Front

Reliable delivery with couriers you trust

At Online Automotive we continually strive to deliver all our products as quickly as possible. We work with only the best shipping providers to ensure swift and secure delivery of your order.

Should you not be able to find a suitable delivery option at the checkout stage, please call us on 01604 666 711 and ask a member of the team.

Please note: Orders placed after 4pm, will be processed the following day. For orders placed on a non-working day, please add 1 working day to your delivery date. Your order will be ready for collection 48 hours from it being processed however you are kept informed along the way via email.

If your item is oversized or you are located in a remote area, you may incur an additional charge. If this is the case, we will contact you on processing the order.

Click and Collect from your local ASDA

At Online Automotive, we understand the inconvenience of waiting in for your delivery which is why we offer a Click and Collect service available from 630* Asda stores nationwide.

1

All you need is your collection confirmation message and photo ID

2

Take this information to the signposted toyou collection point at your chosen ASDA store

3

Use your QR code, parcel number(s) or order number to collect your parcel(s)

4

Your parcel(s) will be brought to you

No-Quibble Returns

As expressed in our terms we want happy customers, however we are wholesalers of parts and therefore are sometimes in the hands of the manufacturer when it comes to parts returned under warranty. We would want you to understand the following points before returning any item.

New Parts Unopened & Unused

1. Please ensure any returns are sent back in original and un-damaged re-sellable condition.
2. 30 DAY NO QUIBBLE MONEY BACK GUARANTEE. We accept returned items within 30 days of purchase, however you must notify us within 14 days to obtain a returns number otherwise it will not be accepted back.
3. We DO NOT refund original or return carriage charges we will ONLY refund the price of the part.
4. Please contact us for the returns address of your item and a returns reference number. Please DO NOT send back without prior authorisation.

Giving You Peace Of Mind

All the products we sell would have a minimum of 12 months warranty (unless otherwise stated), in the very unlikely event that you have a problem with any product you have purchased from us, then please do not hesitate to contact us.

Parts Returned Under Guarantee

1. You must notify us of the return so we can notify the manufacture to expect it back for inspection.
2. We will only exchange the item once we have been authorised to do so from the manufacturer alternatively you can purchase a new part and once we are authorised to do so refund the new order.
3. Please contact us for the returns address of your item and a returns reference number. Please DO NOT send back without prior authorisation.

Have a question?

If you have any queries or questions regarding this or any other product you can contact our sales team using the information below.

☎ Customer Helpline: 01604 666 711

✉ Email: sales@onlineautomotive.co.uk

✎ Submit an enquiry ⇒

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